Did you know that you can assist future patients and your healthcare provider simultaneously simply by submitting a brief, honest review online?
Since more and more people depend on online reviews in selecting a healthcare provider, simply sharing your experiences can convince someone to finally seek the help they require. Additionally, you can enable your hearing care professional to address any concerns that could strengthen the practice—in turn assuring a positive experience for future patients.
Are you ready to make a difference in people’s lives? The following are four additional reasons why you should review your hearing care professional on the web.
1. It’s easy to post a review online
Many hearing care providers have a website with a page dedicated to reviews, and this is the best place to begin. Quickly navigate to the website, find the review page, and submit a quick review right on the website—all in less time than it takes to make a cup of coffee.
2. You can help people finally seek the assistance they need
As stated in a 2015 BrightLocal survey, 92 percent of consumers now read online reviews, and 80 percent will put their trust in web-based reviews as much as personal recommendations.
What that means is 8 out of 10 people will consider your review as seriously as a personalized suggestion. If you had an enjoyable experience, writing a positive online review is by far the best way to get the message out, assisting other people to get the same quality of care.
3. You can help create a fair picture of the practice
Studies have shown that people are appreciably more likely to publish reviews following a bad experience than after a positive one. This renders a negativity bias that can present the practice in a bad light.
Nobody is perfect—and no practice is either. Whether the negative reviews are called for or not, they will get posted. And if the positive experiences go undocumented, this will create a distorted picture. If you think that the practice deserves a good reputation, you can help them out by publishing a positive review.
4. You can help your hearing care provider enrich the patient experience
We promote honest, respectful reviews, without regard to whether those reviews are positive or negative. However, we also feel that attempting to resolve issues privately is the ideal place to start.
If you’ve had an unfavorable experience, it’s always best to first get in touch with the practice privately. Very often, the issues can be solved whereby both parties are satisfied. However, if the issues were not remedied to your satisfaction, you may believe that your negative experience must be shared.
In that case, in the name of honesty, you may want to submit respectful suggestions that can help the provider strengthen the patient experience. This ultimately helps the practice and creates a more rewarding experience for future patients.